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The HKUVPN (Virtual Private Network) Gateway is a channel for accessing the Campus Network when users are outside the University network. This service is available to current staff and students, supporting a secure connection for them to access the electronic resources such as email, licensed web resources and faculty intranets in the same way as if they are within the University network. Notes:. With effect from 4 January 2016, 2-factor authentication (2FA) by making use of HKU Portal UID/PIN and a one-time password is required for accessing the HKUVPN service. You can register to use 2FA through the online form-. Staff:. Student/Department Account Holders:.

Staff (except visiting, honorary and hourly-paid staff who can use alternate email address only) can choose to receive the token code either through a registered alternate email address or a Mobile App. Students and departmental account holders will receive the token code via their registered alternate email address. For staff who chooses to use 2FA Mobile App (FortiToken), please follow the procedure at to install the Mobile App. After 2FA registration, please follow the one-time procedures below to install a VPN client and configure the PC/mobile device for using HKUVPN with 2FA.

For those whose HKU Portal accounts were created before 5 JUNE 2009, if they haven’t used HKUVPN/WiFi before, they need to do an extra step to enable the use of HKUVPN/WiFi service via (type 'wifi' in the search field and click the link 'Register to Use WiFi service”). Configuration Procedures Please follow the procedures below to complete the one-time configuration for connecting to HKUVPN with 2FA. Please follow the procedures below to connect to HKUVPN with 2FA.

After successful one-time configuration, please follow the connection procedures below every time when you connect to HKUVPN- (Note: There is slight variation in the connection procedures for different platforms. Below are the generalized connection procedures for Windows/Mac. For one-time password (token code) sent to alternate email address.

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Open the Cisco AnyConnect program. Enter 'vpn2fa.hku.hk' in the dialogue box box and click Connect button. Input your HKU Portal UID and PIN under Username and Password respectively. Input the token code sent to your alternate email address in the “Answer” field and click “Continue”. For one-time password (token code) sent to 2FA Mobile App (FortiToken) (applicable to staff except honorary, visiting and hourly-paid staff). Open the Cisco AnyConnect program.

For

Enter 'vpn2fa.hku.hk' in the dialogue box box and click Connect button. Input your HKU Portal UID and PIN under Username and Password respectively.

For staff who choose to use app token, please retrieve the app token from your mobile device. The token is valid for 1 minute after it is obtained. Note: For installation of the app token, please refer to. On Android devices- On iOS devices-.

Open FortiToken Mobile. Open FortiToken.

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Enter your PIN of 4 digits to unlock the app. Enter your PIN of 4 digits to unlock the app. App token will be retrieved. App token will be retrieved. The detailed procedures with screen captures for different platforms can be found at the following links-.